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By becoming familiar with the background and foundations of victims' rights, you may develop a greater appreciation for the efforts that resulted in these rights, and why they are so important.
Knowing what is appropriate and inappropriate conduct when it comes to helping victims and how to use a decisionmaking process to reach conclusions regarding appropriate conduct will also strengthen the integrity of your organization.
Conducting a thorough needs assessment helps you identify a victim's specific needs so you can refer the victim to the most appropriate resources.
Provides the essential skills you need to communicate clearly with victims.
If a victim decides to pursue a civil case against an offender, you'll need to understand the civil court system so you can tell the victim what to expect.
Provides an overview of the criminal justice process.